Frequently Asked Questions
Before contacting us, we encourage you to check out the frequently asked questions section. Here you will find answers to many popular topics that may resolve your doubts. Check below to see if you find an answer to your question, if not, send us a message.
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For Foreigners
Can I present VISA INSURANCE when applying for a temporary stay visa in Poland?
Yes, the insurance meets all the requirements provided in the Act of December 12, 2013 on foreigners, applying for a visa entitling them to enter the territory of Poland and stay temporarily in Poland.
I am coming to Poland to work on a construction site as a facade plasterer. Will the insurance cover the consequences of a possible accident at work and cover my medical expenses?
Working on a construction site is physical work. To cover the consequences of an accident and medical expenses, it is necessary to purchase an insurance variant that includes coverage for accidents during physical work.
I am a foreign student in Poland. If I pay for treatment myself, will I get a refund?
Yes, up to the full amount of the incurred costs (within the insurance sum), based on the submitted invoices and receipts.
I have foreigner medical insurance and accident insurance. Together with my friends, I am going on a 2-day kayaking trip. Do I need to buy special protection?
No, amateur water sports are included in the basic insurance coverage.
I am a foreign student and a member of a rugby sports club. Will the insurance cover my medical expenses during a sports competition trip?
Rugby is considered a high-risk sport. Participation in competitions is considered professional sports activity. To cover the medical expenses after an accident during rugby or competitions, additional coverage including professional or high-risk sports activities must be purchased. Please contact the VISA INSURANCE team directly for this.
I will be working as a domestic helper in Poland. If I purchase liability insurance, will it cover damages caused during my work?
No, personal liability insurance does not cover damages caused during paid work activities.
Citizen Permanently Living Abroad
I am Polish, but I do not live in Poland – I live and work permanently in another country. I come to Poland to visit my family. Can I get insured in case of illness and hospitalization in Poland?
Yes, the insurance is dedicated not only to foreigners but also to citizens who do not live permanently in Poland and do not have Polish social insurance.
Insurance Coverage
Does the insurance cover the costs of treatment for chronic diseases?
Yes, each insurance variant covers treatment costs up to the insurance sum, also in case of a chronic disease exacerbation.
I broke my leg while skiing in the mountains, will the treatment costs be covered by the policy?
Yes, you can rely on insurance coverage also during amateur sports activities, such as skiing, sailing, mountain hiking, or playing football. However, standard insurance does not cover professional sports, high-risk sports, or participation in sports competitions. If you are interested in broader coverage, please contact us directly.
Questions?
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